To effectively manage occupied rental properties, fostering a strong, professional and compliant relationship between landlords and tenants is crucial. Both landlords and tenants should exercise careful consideration when selecting whom to engage with in the processes of letting or renting a property. Dealing with someone without a thorough vetting process can lead to considerable risks.

To mitigate these risks, both landlords and tenants should adopt a thorough screening process, including conducting background checks on the other party before entering into a contractual agreement. This approach helps ensure that both parties are reliable and trustworthy, laying the foundation for a successful and mutually beneficial contractual relationship.

Landlords and tenants in Dubai can follow various procedures and steps to conduct a comprehensive screening of potential tenants and landlords, respectively. In this article, we will focus on one of the most important procedures: Obtaining the Rental Good Conduct Certificate.

Being a landlord or a tenant planning to rent a property in Dubai and want to ensure that your future tenant or Landlord is trustworthy, then getting a Rental Good Conduct Certificate can help you make the right decision.

What Is “The Rental Good Conduct Certificate”?

In 2018, the Rental Dispute Centre (RDC) launched the Rental Good Conduct Certificate (RGC), a tool designed to share information about landlords and tenants with mutual consent. The RGC ensures that both the landlord and tenant are aware of each other’s commitment level and allows them to evaluate how they have interacted with previous rental parties. The Rental Good Conduct Certificate is designed to foster transparency and trust between both parties, serving as an effective tool to prevent conflicts between tenants and landlords.

What information does the Rental Good Conduct Certificate provide?

The Rental Good Conduct Certificate (RGC) provides comprehensive information that is beneficial for both landlords and tenants. It includes key details such as:

• Information about the potential tenant or landlord: This helps in evaluating the background and credibility of the other party.
• Rent-related disputes: The certificate reveals any previous or ongoing rent disputes, which can be crucial in assessing the history of the party involved.
• Active cases related to both parties: It also includes any ongoing legal cases involving either the landlord or tenant, providing insights into potential risks or conflicts.

Why should you apply for the Rental Good Conduct Certificate?

Applying for the RGC is highly beneficial as it helps in minimizing legal issues and disputes between landlords and tenants. The certificate offers several advantages:

1. Prevention of Legal Conflicts: By checking the history of rent-related claims, both parties can avoid entering into agreements with individuals or entities that have a history of disputes or legal issues.
    
2. Transparency and Trust: The RGC promotes transparency by allowing both parties to inquire about any claims or legal actions involving each other. This fosters mutual trust and helps establish a secure and reliable rental relationship.
    
3. Effective Risk Management: Landlords and tenants can proactively address potential issues before they escalate, ensuring a smoother, more harmonious rental experience.

How to Apply for the Rental Good Conduct Certificate?

The Rental Good Conduct Certificate (RGC) is available for both landlords and tenants. However, to apply for it, you must first obtain permission from the other party. Once you have secured consent, you can apply for the certificate through the official Dubai Land Department (DLD) website or the Dubai REST App.

1. Provide Required Information:

• For Individuals: You will need to provide:
  • Full Name
  • Emirates ID
  • Phone Number
  • Email Address

• For Companies: You will need to provide:
  • Trade License Details
  • Emirate License Source
  • Economic Department License Number
  • Name of Authorized Representative
  • Emirates ID of the Representative
  • Mobile Number
  • Email Address

2. Submit the Application:

• Once you have gathered the required information, enter it into the DLD system.
• After submission, you will receive a reference number.

If the individual or company you are inquiring about is registered in the DLD system, you can use the reference number to track their record by returning to the application form.

3. Receive Your Certificate:

• After completing the application process, you will receive the Rental Good Conduct Certificate.

This straightforward process ensures that both parties have access to important information, fostering transparency and trust in rental agreements.